FAQ

What materials is your jewelry made of?
Our pieces are crafted from 18k gold-plated stainless steel and sterling silver — tarnish-resistant and safe for sensitive skin.

How do I care for my jewelry?
Keep away from water, perfume and lotion. Store in a dry place and gently wipe with a soft cloth to keep the shine.

How long does shipping take?
Orders are processed within 1–3 business days. Standard shipping takes 7–15 business days; express shipping takes 3–7 business days.

Do you ship internationally?
Yes, we ship worldwide. Costs and delivery times vary by destination and are calculated at checkout.

How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number.

Can I change or cancel my order?
Yes, as long as it hasn’t shipped yet. Contact us within 24 hours with your order number.

What is your return policy?
We accept returns within 30 days of delivery for unused items in original packaging. See our Return Policy page for details.